Privacy Policy abc8 –
Our Commitment to Protecting Your Data

Abc8 collects your personal information when you register an account, use our services, or interact with our platform. The following are the categories of data we collect:

We only collect data that is strictly necessary for the stated purposes. abc8 does not collect sensitive information such as biometric data, medical information, or political views unless specifically required by law.

Personal data collected by abc8 is used solely for legitimate and transparent purposes. We will not use your data for any other purpose without obtaining fresh consent from you. The following are the primary purposes for which data is used:

• Account Management: Registering, verifying, and managing your abc8 account, including the KYC process required for withdrawal processing and legal compliance.
• Transaction Processing: Securely and accurately processing deposits, withdrawals, and all financial transactions you carry out through the abc8 platform.
• Platform Security: Detecting and preventing fraudulent activity, money laundering, unauthorised access, and platform misuse that could affect other members.
• Legal Compliance: Fulfilling the reporting and disclosure obligations required by Malaysian law, including anti-money laundering (AML) requirements.
• Service Improvement: Analysing usage patterns in aggregate, anonymised form to improve platform design, speed, and overall user experience.
• Marketing Communications: Sending promotional information, bonus offers, and platform updates — only to members who have given consent to receive such communications.
• Customer Support: Resolving enquiries, complaints, and support requests you submit to the abc8 support team.

All data processing is carried out on a sound legal basis — whether for contract fulfillment, legal obligation, our legitimate interests, or explicit consent you have provided.

Abc8 does not share your personal data recklessly. Disclosure to third parties only occurs in the following limited and controlled situations:

• Payment Service Providers: Minimal transaction information is shared with banks, digital wallet providers, and payment processors as required to complete your transactions.
• Game Software Providers: Third-party game developers providing games to the abc8 platform may receive technical session data that cannot directly identify any individual.
• Competent Authority: Information will be disclosed to law enforcement agencies, regulatory bodies, or courts when required by law or a valid court order.
• Trusted Business Partners: In very limited cases, technical service providers or data analytics firms contracted by abc8 may access data — however, they are bound by strict confidentiality agreements and are prohibited from using the data for any other purpose.

All third parties with whom we share data are required to comply with data protection standards equal to or higher than those we uphold ourselves.

Protecting your personal data is abc8's top priority. We continuously invest in the latest security infrastructure to ensure your information is always shielded from increasingly sophisticated cyber threats.

The security measures we implement include:

• End-to-End Encryption: All data in transit is protected with TLS 1.3 protocol and SSL 256-bit encryption. Data stored on our servers is also encrypted using AES-256 encryption.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA to add an extra layer of security to their accounts. All sensitive actions such as withdrawals require additional verification.
• 24/7 Monitoring: The abc8 security team monitors the platform around the clock using intrusion detection systems (IDS) and AI-driven threat prevention systems.
• Periodic Security Audits: abc8 conducts regular penetration testing and independent security audits to identify and address any vulnerabilities before they can be exploited.
• Staff Training: All abc8 staff with access to personal data receive regular data protection training and are subject to strict confidentiality policies.

While we take all reasonable steps to protect your data, no security system in the world can guarantee 100% absolute protection. We encourage you to play your part by keeping your password confidential and ensuring that the device you use to log in to abc8 is secure and free from malware.

Abc8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how visitors use our platform — such as the most visited pages and error messages encountered — to help us improve the user experience.
• Functional Cookies: Allowing the platform to remember your preferences such as language, region, and display settings to provide a more personalised experience.
• Analytics Cookies: Helping us understand traffic patterns and platform usage in aggregate, anonymised form for product development purposes.

You can manage or disable cookies through your web browser settings at any time. However, please note that disabling certain cookies may affect the functionality of some abc8 platform features.

As an abc8 member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the above rights, please contact our data protection team via email at [email protected]. We will process your request within 30 working days. Please note that certain requests may be subject to legal limitations, particularly where data processing is required for compliance with legal obligations.

Abc8 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or as required by applicable law.

• Active Account Data: Retained for the duration your account remains active and in use, as well as for the post-closure period required by law.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in compliance with Malaysia's accounting and anti-money laundering legal requirements.
• Security Logs: Retained for 12 months to facilitate investigation in the event of a reported security incident or fraud.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications. Consent may be withdrawn at any time through your account settings.
• KYC Data: Retained for a minimum of 5 years after the account closure date in accordance with AML/CFT compliance requirements.

Once the retention period expires and there is no legal requirement to retain the data further, abc8 will securely delete or anonymise your data using industry-recognised methods.

Abc8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments. All changes take effect immediately upon being published on this page.

For significant changes that may materially affect how we process your personal data, abc8 will take the following steps:

• Sending a notification to your registered email address at least 7 days before the changes take effect.
• Displaying a clear notice on the abc8 platform's home page during the notice period.
• Updating the "Last Updated" date at the top of this document.

Your continued use of the abc8 platform after the effective date of any policy amendment is deemed as your acceptance of the revised terms. We encourage you to review this page periodically to stay up to date with our latest privacy policy.